Overview

This message appears when your eSIM is correctly installed and ready to use, but no active data plan is available.

What does this mean?

Your eSIM is functioning normally. You simply need to purchase or activate a data plan before using mobile data.

Status Message:

Your eSIM is ready! You just need a data plan to start browsing.

How to get connected

Purchase a plan

1) Open the app.
2) Visit the Store.
3) Browse available plans.
4) Complete your purchase.
 

Activate a plan

If you already have a purchased plan:

1) Open My Plans.
2) Select the plan.
3) Follow the activation instructions.
 

Why am I seeing this?

You may see this status if:

- You have never purchased a plan.
- Your previous plan has expired.
- Your plan has been fully used.
- A purchased plan has not yet been activated.

Need assistance?

Visit the Store to explore available plans for your destination.