FAQ
- What should I do if I cannot connect while at sea?
- Does the Cruise Plan work on river cruises or ferries?
- Why is my data connection slower than on land?
- Can I install multiple Flexiroam plans on the same eSIM?
- Can I use my Cruise Plan on multiple cruises?
- Will I be charged if my Cruise Plan expires?
- Will my Cruise Plan work before the ship leaves the port?
- Which cruise ships are supported?
- When does my Cruise Plan start?
- What happens if my phone doesn't connect automatically?
- How do I prevent my phone from using data too quickly?
- What internet speeds can I expect while at sea?
- Can I make phone calls and send SMS with the Cruise Plan?
- What network identifier will display on my phone when connected?
- What phone settings do I need to enable before boarding?
- Why doesn't my Cruise Plan work while the ship is docked at the port?
- Do I need a separate eSIM for my cruise and land destinations?
- How does the FlexiRoam Cruise Plan work on a cruise ship?