FAQ
- How do I contact support?
- Can I manually select a network?
- What network will WalletRoam connect to?
- How do I know if I am connected?
- Why can't I access my account?
- Why didn’t I receive the verification code?
- Why can’t I install my eSIM?
- Can I use VPN with WalletRoam?
- Why do some apps work but others do not?
- Why is my internet slow?
- What APN should I use?
- Why do I have no signal?
- My data is not working. What should I check?
- Do rates change when I move between countries?
- Will my data expire after my travel?
- Can I pay with WalletRoam credits for a data plan?
- How do I know if I am connected?
- How do I check WalletRoam usage?
- Do I get charged when mobile data is off?
- What happens if my WalletRoam PAYG balance is zero?
- Will WalletRoam stop automatically when my balance runs out?
- Can I set a spending limit?
- Why did my WalletRoam balance decrease quickly?
- How am I charged for data usage?
- Can I pause PAYG?
- Will WalletRoam work if I already have another travel eSIM?
- What happens if I accidentally use my home SIM data?
- Can I receive SMS on my regular number while using WalletRoam?
- Can I make phone calls with WalletRoam?
- Can I use hotspot or tethering?