WalletRoam
Learn how to set up WalletRoam, manage your wallet, and use its features securely.
FAQ
- How do I contact support?
- Can I manually select a network?
- What network will WalletRoam connect to?
- How do I know if I am connected?
- Why can't I access my account?
- Why didn’t I receive the verification code?
Wallet Credits & Top-Ups
- Can I pay for a data plan using WalletRoam credits?
- Can I get a refund for WalletRoam credits?
- Can I share my WalletRoam credits with family or friends?
- Can I transfer WalletRoam credits to another account?
- How can I proceed with refunds?
- Do rates change when I move between countries?
Getting Started
- If I have both an active data plan and WalletRoam credit, which one will be used first?
- Can I use one eSIM for both WalletRoam and FlexiRoam?
- Why is WalletRoam better than regular data plans?
- Why is WalletRoam better than regular data plans?
- Can I use WalletRoam with a locked phone?
- Do I need an eSIM for WalletRoam?