Starter Pack and Data Roaming Plans
- How will I receive my Starter Pack?
- How long does shipping of the Starter Pack take?
- Do I get a shipment tracking number for the Starter Pack?
- Will the Starter Pack expire if I dont't activate after redemption?
- How long can I use my SIM card / eSIM for? Does it expire?
- If I received a damaged SIM card pack, can I get a replacement?
- Can I redeem the benefit if I have an existing Flexiroam account?
- How long is my Promotional Data Plan valid for?
- How do I activate my Promotional Data Plan?
- Can I change the start date of my Promotional Data Plan?
- What do I do when I have fully utilized my Promotional Data Plan?
- Can I carry forward my Promotional Data Plan to the next year?
- How can I check what countries are supported for my Promotional Data Plan?
- How can check my data balance?
- Can I purchase Local or Global data plans if I have an active Data Plan?
- Do I have to use my eligible Mastercard to make payment if I purchase other Data Plans?
- Can I get a refund if I am unable to use the Data Plans I have purchased?