For Mastercard cards issued in Europe, please use the dedicated redemption microsite instead of the FlexiRoam App or website.

1. Visit the dedicated Mastercard Europe redemption page here
2. Select How do I redeem as a European FlexiRoam user?
3. Follow the instructions to access your card issuer’s benefit redemption microsite.

If your bank is not listed, please contact our Customer Experience team for further assistance.