Refer a Friend

1. Program Overview Existing Flexiroam users ("Referrers") may refer new users ("Recipients") to Flexiroam through the AI Concierge (WhatsApp) by sharing their unique referral link. Upon a successful referral, both the Referrer and the Recipient will receive the "Referral 1GB Global Data Plan 30 Days" plan with Global Data Plan coverage.

2. Successful Referral Criteria A referral is considered successful only when all the following conditions are met:

• New User Status: The Recipient must be a completely new user who has never previously held a Flexiroam account.
• Link Usage: The Recipient must complete their sign-up exclusively through the unique link provided via the AI Concierge.
• No Retroactive Credit: Referral rewards cannot be manually or retroactively added to an account if the sign-up was completed without using the referral link.
• Referral Limit: The Referrer must not have exceeded the maximum limit of 5 successful rewards (5GB total).

3. Reward Details and Validity

• Plan Allocation: Both parties receive a 1GB 30-day Global Data plan.
• Activation Window: The data plan must be activated or started within 3 months (90 days) of issuance.
• eSIM Provisioning: New users (Recipients) are provisioned with a complimentary eSIM by default.
• Physical SIM Replacement: If a Recipient’s device does not support eSIM, a physical SIM card can be requested via Customer Support as a replacement (shipping fees or replacement terms may apply).

4. Limitations and Reserved Rights

• Channel Restriction: This referral campaign is currently limited to the AI Concierge and is not yet available via the Flexiroam App or Website.
• Right to Modify: Flexiroam reserves the right to change these terms, modify rewards, or terminate the referral program at its sole discretion.