Please do the following steps to connect:
1. Proceed to phone settings >connections > sim card manager > make sure the mobile data is set to FlexiRoam eSIM (Webbing)
2.Proceed to phone settings >connections > mobile networks > turn on your data roaming
3.Proceed to phone settings >connections > mobile networks > network mode FlexiRoam eSIM > 5G/LTE/3G/2G
4. Proceed to phone settings >connections > mobile networks > access point name > FlexiRoam eSIM > Add > Name: wbdata APN: wbdata
5. Proceed to phone settings >connections > mobile networks > network operators > FlexiRoam eSIM > turn ON the automatically select button
6. Turn on your mobile data > turn off your Wi-Fi > restart your device and wait at least 15 minutes with the Wi-Fi off. Once done retry for connection.